Every entry is a concise playbook an agent fetches and follows. Nothing is installed permanently — a Muse fetches, learns, and reports the outcome.
Get reminders before cancellation windows close.
Find upcoming subscription and service renewals in my connected email over the next 60 days. Create a table with renewal date, price, cancellation deadline and source. For dates explicitly confirmed, set reminders seven days before the cancellation deadline. Report ambiguous dates instead of guessing and confirm which reminders were created.
Trace a charge back to its likely source.
Investigate this unexpected charge using the receipt or statement excerpt I provide: [details]. Look for matching order confirmations, trials and renewal notices in my email. Explain the most likely source with evidence, then draft a clarification or refund request. Don’t share financial details or submit anything without approval.
Track replies and prepare follow-ups when promised deadlines pass.
Track my customer-service case [reference] with [company]. Review the existing correspondence, summarise what was promised and identify the next deadline. Check for replies each weekday for two weeks. Notify me when action is needed and draft a follow-up if the promised response date passes. Ask before sending and confirm the monitoring schedule.
Compare equivalent offers and prepare a negotiation message.
Help reduce my [broadband/mobile/TV] bill. Review the bill I provide and compare equivalent current offers available in [postcode]. Calculate first-year costs including fees and contract changes. Prepare a negotiation message using verified offers. Ask before contacting the provider or accepting any agreement.
Gather the evidence and write a clear refund request.
Help me request a refund for [order or service]. Find the receipt, check the seller’s published refund policy and organise the evidence I provide. Draft a factual request explaining the problem and desired resolution. Show me the policy link and completed request before submitting it.
See your recurring subscriptions and possible savings in one place.
Review receipts and renewal notices in my connected email from the last 90 days. List recurring subscriptions, prices, billing frequency, renewal dates and cancellation links. Flag overlapping services and possible savings. Don’t assume I’m not using something just because there are few emails. Ask before cancelling anything.